FAQs

Answers to your frequently asked questions

Can you hold a place before I apply?

No, however after your application is approved you can make a non refundable payment, called a holding fee, to hold your place.
How old do you have to be to apply?

You must be 18 years or older to apply.
Is the deposit refundable?

No
Who needs a cosigner?

Anyone who is not financially independent needs two cosigners. If for some reason this is not possible an application decision will be made on a case by case basis.
You have a property I want to rent. How do I apply?

APPLY
Hit the apply button above!
How do I pay rent?

You will pay rent electronically through our resident center portal.
I want to get a pet. What do I do?

Sorry, we do not allow pets.
What Happens after I submit my application?

Someone from our team will contact you using the information you provided on your application.
What is a holding fee?

A holding fee is a nonrefundable payment that will transfer into your security deposit balance if your lease is signed. This fee indicates to the Landlord that a tenant is serious about renting the property. Once the holding fee is paid the landlord reserves the right to return the amount paid and not move forward with leasing. The decision to lease the property to a tenant will be made within 14 days of the holding fee being accepted by the landlord.
Do I pay first month’s rent and last month’s rent with my security deposit?

No, Your security deposit is never counted towards your rent payment.
Is the holding fee refundable?

If the prospective tenant decides they no longer want to sign the lease after they have paid the holding fee, the holding fee will not be refunded. If the landlord decides to not move forward with leasing the property to a tenant, the landlord will refund the holding fee payment within 14 days of receiving it.